Chris Wilson

Welcome

I'm Chris Wilson, a Quality Assurance Analyst and Software Tester with 10+ years experience in a variety of industries across both small business and Fortune 100s. I attended The University of Delaware for Computer Science and found my calling in Testing and Quality Assurance. I truly found my passion; hunting down bugs, playing detective and investigating to find the cause of issues has been very rewarding. Many of the issues I've found would have created real world consequences had they been introduced into production. I am always looking for new and exciting things, if you'd like to work together:
Send me a message
Review my Work Experience
Read my Quality Philosophy

Interests

BSA: Eagle Scout

Bicycled Across USA

IronMan

Camping

Technology

Dogs & Pets

Education

• BS in Computer Science May 2009
• Concentration in Crime and Technology
• Minor in Legal Studies
• Marching Band – Tenor Saxophone, Field Staff 2 Years
• Track and Field - Pole Vault

Continued Learning

• Automate the Boring Stuff with Python - also available in video on Udemy
• Designing this website using HTML5 UP

Quality Philosophy

Quality Assurance is so much more than Testing.

Requirements

• Perform thorough analysis of all technical and business requirements.
• Review documentation to pinpoint ambiguities and ensure consistency.
• Identify all scenarios and use cases affected by the proposed changes.
• Provide estimates to aid in accurate release planning.
• Create and update test cases to fully cover the new functionality.
• Begin to identify any data needs for testing different scenarios.

Development

• Review code changes for implementation details.
• Identify additional test scenarios based on the areas with code changes.
• Work with developers to identify any testing gaps.

Testing

• Complete all planned test cases against the new functionality.
• Execute exploratory testing to check alternative scenarios and data flows.
• Perform SQL, API, and third party integrations to check backend functionality.
• Create and update automated tests.
• Identify and accurately report all bugs and deviations from requirements.
• Investigate issues to identify their root cause and suggest possible solutions.
• Provide feedback on usability and customer experience.
• Create and update documentation for testing and system use.

User/Beta Testing

• Provide test documentation to UAT testers.
• Execute regression to ensure existing functionality was not negatively impacted.
• Generate reports and finalize all documentation prior to release.

Production

• Ensure new functionality has been included in deployment.
• Perform smoke testing to validate production site works as intended.
• Continuously review any new issues reported from users.

Work Experience

Skills

• Quality Assurance Analyst/Engineer with over 10 years experience
• Career progression from Intern > Analyst > Senior QA > Team Lead
• Performed the number 2 role while starting a QA Team from the ground up
• Developed QA Team process, procedures and testing standards
• Strong SQL scripting skills for managing data and in-depth testing
• Resourceful troubleshooter, analytical problem-solver, and fast learner
• Great team player who can manage multiple tasks while meeting deadlines
• Driven to continue learning and further personal development
• Successful use of agile, waterfall, and hybrid development methodologies
• Work with development teams to resolve defects and environment issues
• Investigate defects to determine their root cause
• Consistent communication with developers and project managers to foster teamwork
• Meeting with business users to understand and document requirements
• Continuous training of new team members
• Extensive knowledge of the SDLC and the QA Process

Accomplishments

• Wrote requirements and performed complete testing for multiple application rewrites due to technologies reaching end of life
• Lead testing of a completely custom POS app for a merchant with 15,000+ registers and $200 million in sales
• Automated a document review process saving $30K per year
• Managed a mobile and POS device lab with a custom setup for each customer
• Extensive financial transaction testing including: discounts, taxes, and refunds
• API and SQL testing of data between POS App, Web Portal, and third party systems
• Created onboarding documentation as a new employee in every role I've held
• Written custom new automation and maintained lots of existing code
• Created extensive documentation and testing of an IVR system for customer service
• Managed local and remote test teams
• Migrated over 1 million documents to a new document repository system

Professional Positions

Company		Position	Dates
	Andromeda Systems	Lead QA Engineer	2018 - Present
	iMobile3	Lead QA Analyst	2016 - 2018
	Landstar	Senior QA Analyst	2016 (Contract)
	Allstate Benefits	QA Analyst	2014 - 2016
	LPS/BKFS	QA Analyst	2013 - 2014
	EverBank	Systems Analyst QA Analyst QA Intern	2012 - 2013 2011 - 2012 2010 - 2011

Tools

• Ticket Tracking: JIRA, Team Foundation Server (TFS), Confluence, Wiki Remedy
• Test Cases: Microsoft Test Manager (MTM), Rational Quality Manager (RQM), HP Quality Center (QC), Xray
• Automation: Selenium, Coded-UI, Rational Functional Tester (RFT)
• Testing Types: functional, exploratory, positive, negative, regression, integration, interface, smoke and user acceptance testing
• API, Postman

Image: Unsplash.

Resume

Contact

• LinkedIn

Elements

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